Need help? Call us: 01536 274273 or email sales@merley.com
Search by Make and Model
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment within 5 business days.
Late or missing refunds
If you have not received your refund after 5 business days, please contact us at shop@merley.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at shop@merley.com to arrange.
To return your item(s) please send to: Merley House, Pilot Road, Corby, Northants, NN17 5YH.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us at shop@merley.com or call 01536 274273 with any questions relating to refunds and returns.
